As the name suggests, we go back to the the beginning. We work with your staff to understand the areas of opportunity to enhance the operations. Our one on one assessments help highlight trends within your department. We then create an action plan to meet your specific needs.

Knowing and understanding the areas of opportunity is only half the battle. We work with your staff to develop the fundamental knowledge that is needed to improve the quality of the work produced. This in turn leads to a successful completion a full departmental competency.